We aim to process all orders on the day that they are placed. During busy periods like Sales and Christmas they may take a little longer but depending on which shipping method you have chosen most orders should reach you within 7 working days. If you haven’t received it by then please contact us on firstname.lastname@example.org
Of course we can! You can rely on us to send out a gift for you and we will email your invoice to you so its not added to the package. Please add your personal greeting or message at checkout and we will handwrite on a card to add to your gift.
That’s not a problem at all, as long as you send it back to us in the same condition as you have received it we will happily exchange it for a different size within 14 days. Please take a look at our returns policy.